1st Line Support
- Hiring Organisation
- VIQU IT Recruitment
- Location
- Liverpool, Merseyside, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £130 - £140 per day
This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service … Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working ...