2 of 2 Contract SharePoint Jobs in Merseyside

with occasional late shifts until 19:00 on a rota basis to support adult students. The role will be 1st and 2nd line support for Microsoft 365, Active Directory, SharePoint, and other Microsoft stack tools, plus opportunities to work with specialist education systems. What you'll need to succeed Recent experience in IT and customer service environments (Education desirable More ❯

phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365 … Windows, SharePoint More ❯