Technical Support Specialist (1st & 2nd line)
- Hiring Organisation
- Sanderson Recruitment
- Location
- Brecon, Wales, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
- Salary
- £32,000
technologies and projects. Key Responsibilities Provide 1st and 2nd line technical support to a diverse customer base. Troubleshoot and resolve desktop, infrastructure and Microsoft 365 related issues. Support Microsoft 365 environments, including Exchange Online, Teams, SharePoint and Intune. Assist with networking support, including routers, switches, VLANs and connectivity … keen to speak with candidates who possess: Previous experience within an IT Support, Service Desk or Technical Support role. Experience supporting Microsoft 365 technologies. Understanding of networking concepts including routers, switches and VLANs. Strong troubleshooting and problem-solving skills. Excellent communication skills and a professional telephone manner. The ability ...