4 of 4 Contract Case Management Jobs in the Midlands

meet defined specifications Integrate Dynamics 365 with other business systems and services to support automation and efficient data flow Provide ongoing support and troubleshooting within the ITIL-aligned service management function, ensuring timely resolution of issues Contribute to capability development within the Complex Case Management team by mentoring colleagues and sharing knowledge Document all development, configuration, and … advise on suitable development options Take part in internal initiatives aimed at improving internal processes, increasing service efficiency, and supporting long-term system improvements Ensure adherence to governance, information management, and security policies in line with the Serco Management System Requirements Minimum of 5 years hands-on experience in Dynamics 365 and Power Platform development and customisation Strong … technical proficiency in Microsoft Dynamics 365 (CRM, Customer Service, Sales, Marketing) and the Power Platform (Power Apps, Power Automate, Power Pages) Proven experience in Power Platform Application Lifecycle Management Proficiency in C# .NET, JavaScript, HTML, and SQL Experience working within agile and DevOps environments Knowledge of Azure services and their integration with Dynamics and Power Platform Experience managing and More ❯

to the people agenda through projects and initiatives including line manager education & training. Provide well-constructed advice and solutions to managers, promoting best practice & innovative thinking on Employee Relations case management with resolution at the heart. Work to fully understand the business challenges, to enable you as the second tier of HR support to assist your people managers … data and analytics for your business areas. Carrying out regular and in-depth tracking and reporting to the business on all elements of people data including sickness absence and case management. Your skills and experience Proven experience in a HR generalist role with a good understanding of employment law and proven track record of end to end case More ❯

to the people agenda through projects and initiatives including line manager education & training. Provide well-constructed advice and solutions to managers, promoting best practice & innovative thinking on Employee Relations case management with resolution at the heart. Work to fully understand the business challenges, to enable you as the second tier of HR support to assist your people managers … data and analytics for your business areas. Carrying out regular and in-depth tracking and reporting to the business on all elements of people data including sickness absence and case management. Your skills and experience Proven experience in a HR generalist role with a good understanding of employment law and proven track record of end to end case More ❯

contributing to the creation, editing, and maintenance of technical documentation in line with aerospace and defence standards. What You Bring to the Table You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential. Salesforce experience SGML tools Previous experience with Technical Author More ❯