11 of 11 Contract Customer Insight Jobs in the Midlands

Description As eCommerce Product Manager, you will help shape the future direction of our eCommerce product portfolio, connecting business priorities, customer needs and commercial opportunities into a clear, value-led roadmap. Working closely with the Senior Product Manager and key business and delivery teams, you will guide evidence-based … decisions about where to invest, which outcomes to pursue and how to improve customer experience, conversion, revenue and operational effectiveness. Job Responsibilities In this role, you will: Own and communicate the eCommerce roadmap, ensuring investment decisions remain aligned with company strategy, customer needs, commercial objectives and changing business ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers transform how they work through Microsoft Modern Work, Microsoft 365 Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. You'll act as a trusted adviser, working with customers, Microsoft, account teams and delivery specialists … design solutions that solve real business challenges and accelerate adoption and value. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You'll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities … into practical Microsoft solutions and measurable security outcomes. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What ...

join the Microsoft Business Applications Practice at the Littlefish Group Location: United Kingdom (Remote but Connected) Salary: Market Competitive Travel: Occasional UK & Ireland customer, Littlefish office and Microsoft event travel At Littlefish Group, we're helping organisations unlock the full power of Microsoft technologies to transform customer experiences … Senior Consultant - D365 CE & Power Platform to join our high-performing team. This is an exciting opportunity for an experienced consultant who enjoys combining customer-facing consultancy, solution design, pre-sales engagement and project delivery to deliver real business outcomes. If you're passionate about Dynamics 365, Power Platform ...

knowledge of day-to-day fleet operations to connect capabilities across TMC and TruControl, turning complex vehicle data into intuitive products that deliver measurable customer value. You'll lead the evolution of our driver-performance proposition and explore how AI and other tools could improve product discovery and customer … Delivery, creating intuitive solutions that fit the wider Microlise portfolio. Partner with Sales, Marketing and Pre-Sales on positioning, launches, early-adopter engagement and customer communications. Use product performance, customer feedback, competitor activity and market trends to prioritise investment and drive commercial success. Explore how AI and other ...

experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the Utilities sector, is seeking a dynamic and analytical Customer Excellence Business Analyst to join their Electricity Distribution team. This is an exciting opportunity to play a pivotal role in delivering innovative digital solutions … that enhance customer experiences and streamline operations. Role: Customer Excellence Business Analyst Duration: 12 Months Location: Remote (travel for workshops, exp paid) Rate: £500 pd (umbrella) Key Responsibilities: As a Customer Excellence Business Analyst, your contributions will be vital in driving the digital strategy forward. Key responsibilities ...

Head of Operational Excellence Salary: £75,000-£80,000 per annum Location: Remote-first, with travel to the Nottingham office and customer sites as required Employment Type: Permanent Security Clearance: Active SC clearance preferred. Candidates without current clearance must be eligible and willing to undergo UK security vetting. … maintaining and exploiting organisational knowledge and intellectual assets. Develop and maintain effective knowledge resources covering case studies, proposals, bid libraries, propositions, playbooks, competitor intelligence, customer insight and reusable collateral. Establish processes to capture learning from projects, presales, Sales, Business Development and Professional Services. Ensure information is accessible, secure ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign management ...

competitive threats and emerging trends. Develop and deliver a multi-year business plan aligned with ambitious revenue and market share objectives. Evaluate market intelligence, customer insights and channel performance data to support strategic decision-making. Lead commercial transformation initiatives, including the evolution towards subscription and service-based revenue models. … channel opportunities. Build senior relationships across housing providers, compliance organisations, distributors and strategic partners. Drive revenue growth through structured business development, account expansion and customer retention strategies. Lead annual commercial planning, forecasting and budget delivery. Leadership & Organisation Build, develop and inspire a high-performing UK leadership team. Create ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where you'll help turn operational, telematics … customer and third-party data into trusted, reusable data products that power dashboards, APIs, self-service analytics, machine learning and future generative AI services. You'll work with modern AWS managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable ...

consistent pricing, and providing essential business support to our Regional Sales Managers and Business Development Managers. You will play a crucial role in processing customer quotations, managing internal price lists, and directly contributing to our annual sales targets. Key Duties & Accountabilities Pricing & Quotations: Responsible for pricing and issuing accurate … parent company. Continuous Improvement: Identify process improvements within the sales team, stay up-to-date with relevant legislation, and share vital market knowledge and customer insights. What We Are Looking For Essential Knowledge, Skills & Experience: Experience: 2+ years of recent experience within a sales or commercial target-driven environment. ...