2 of 2 Contract Customer Retention Jobs in the Midlands

CLIENT SERVICES MANAGER (CUSTOMER SUCCESS/CUSTOMER EXPERIENCE)

Hiring Organisation
Epoq Group Ltd
Location
Hinckley, Leicestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£33,000 - £45,000 per annum
generally ensuring we do everything we can to retain clients. The role is about keeping our clients happy. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. We are looking for someone who is exceptionally organised … support role when required The person We are looking for candidates with the following: Experience of customer success/account management where client retention is a primary objective. Experience of doing this for a software product an advantage 5 years’ work experience in total as a minimum ...

RPI Senior Analyst

Hiring Organisation
Futura Design Limited
Location
Coventry, West Midlands, United Kingdom
Employment Type
Contract
month maternity leave cover contract position. Umbrella Pay Rate: £34.27 per hour. The Opportunity: The Business Performance Intelligence function within the Global Customer Care team has enabled a strong data capability model across the organisation to leverage data driven decision making across all aspects of Parts and Accessories Revenue … performance and Customer Satisfaction. The role is part of the Retail Performance Intelligence team; our aim is to integrate data-driven insight into our operations to drive highly bespoke and predictive customer service. Key Accountabilities and Responsibilities: Insight generation: You will have access to a strong pool ...