2 of 2 DemandTrendContract Customer-Centricity Jobs in the Midlands

architecture. About you. Educated to degree level or equivalent in an IT discipline. Experienced in the Microsoft Dynamics space. Skilled in transforming a business into data-driven customer-centric organisation. Experience with Dynamics 365 and other CRM platforms would be advantageous. Alignment of CRM architecture against enterprise standards and principles. Experience in Dynamics Contact Centre is More ❯

validate, invalidate, or challenge implementation decisions unexpectedly. Moreover, these sources often conflict with one another. POs balance these perspectives by understanding the needs that drive them, remaining customer-centric, respecting capacity allocations, evaluating the cost of delay, and collaborating with stakeholders and teams to make implementation decisions that produce the most favorable outcomes. Elaborate Stories - Stories … execution. During iteration planning, backlog refinement, iteration reviews, team retrospectives, and team syncs, the PO provides crucial feedback on the team's work from an outside-in, customer-centric point of view. By participating in PO Sync and System Demos, the PO helps the team satisfy dependencies, demonstrate incremental value, and maintain cadence with the ART. … backlog refinement, iteration planning, and iteration reviews, and with the ART during PI planning, system demos and, if applicable, Inspect and Adapt events. Evolve solution design - Frequent, customer-centric feedback cycles fuel the Plan-Do-Check-Adjust cycle that enables continuous value delivery and the ongoing, relentless improvement of the value stream itself. By gathering and More ❯