7 of 7 Contract ITSM Jobs in the Midlands

and regional IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with SLAs and reporting * Comfortable supporting multiple locations and working independently More ❯

Impact analysis and predictive and preventative insights Qualifications: 10 + years' experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes. Proficiency in Scripting and programming languages like Python, Shell Scripting, or Perl (beneficial). Excellent analytical and problem-solving skills. Solid understanding of More ❯

Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers, and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause … scanners, industrial PCs, and specialist printers Understanding of cybersecurity principles Soft Skills: Strong troubleshooting and problem-solving abilities Ability to adapt to complex, fast-moving IT environments Knowledge of ITSM processes including Asset, Incident, Request, Problem, and Change Management Ability to work independently. If you are an experienced IT Analyst looking to contribute to a global player in the Power More ❯

Deploying, configuring, and supporting end-user hardware such as PCs, laptops, mobile devices, printers, and peripherals. Installing and supporting operating systems and productivity software. Adhering to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause … scanners, industrial PCs, and specialist printers Understanding of cybersecurity principles Soft Skills: Strong troubleshooting and problem-solving abilities Ability to adapt to complex, fast-moving IT environments Knowledge of ITSM processes including Asset, Incident, Request, Problem, and Change Management Ability to work independently. If you are an experienced IT Analyst looking to contribute to a global player in the Power More ❯

findings have been remediated. You will be responsible for owning and managing all aspects of the documentation’s production throughout its lifecycle. Responsibilities Work in close collaboration with IT service management process owners and SMEs to create robust documentation to support the timely closure of internal and external audit findings Determine the full list of artifacts required to evidence the More ❯

and maintaining comprehensive dashboards, alerts, and root cause analysis frameworks. Conducting business impact analysis and delivering predictive and preventative insights for IT services. Integrating observability tools and data with ITSM processes such as ITIL and ServiceNow. Ensuring solutions are scalable, resilient, and provide accurate performance insights. Acting as a subject matter expert on Splunk platform best practices and optimisation. Required … Skills/Experience: Proven experience in delivering Observability Level 4 solutions. Deep expertise with the Splunk platform, including Essentials, Enterprise Security, and ITSI. Strong understanding of ITSM frameworks (ITIL, ServiceNow) and service management processes. Solid knowledge of network, server, and application infrastructure. Excellent analytical and problem-solving abilities. Strong communication skills with the ability to translate technical details into business More ❯

forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM system. This will include the planning of hardware/software installations, providing IT support to customers as required, assisting with the license requirements and supporting staff within and IT Operations … on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing core coverage of ITSM administration if required. About us The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year More ❯