or enhancements in line with business needs. Provide reporting and updates to stakeholders as required. Skills & Experience: Proven experience in systems management or ownership roles. Strong understanding of ITservicemanagement principles and system lifecycle management. Excellent stakeholder engagement and communication skills. Experience working with commercial or contractual agreements relating to technology services. Ability to work autonomously and make informed More ❯
or enhancements in line with business needs. Provide reporting and updates to stakeholders as required. Skills & Experience: Proven experience in systems management or ownership roles. Strong understanding of ITservicemanagement principles and system lifecycle management. Excellent stakeholder engagement and communication skills. Experience working with commercial or contractual agreements relating to technology services. Ability to work autonomously and make informed More ❯
Saturday and Sunday:07:00 - 15:3010:30 - 19:00 Start Date: ASAP Key Responsibilities Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue at the first point of contact for the caller where is feasibly More ❯
