3 of 3 Contract ITSM Jobs in the Midlands

including Teams and OneDrive) Familiarity with Apple devices (MacBooks, iPads, macOS) Understanding of desktop, laptop, and printer hardware Desirable Experience using ServiceNow or similar ITSM tools Knowledge of mobility solutions Understanding of Microsoft Power Platform Prior experience in hardware/software support Active Directory knowledge Basic networking concepts Business & Professional ...

skills: Windows 10/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...