3 of 3 Contract Incident Management Jobs in the Midlands

customer portal environment. Lead service design and service transition activities, ensuring operational readiness and acceptance into BAU. Establish AMS, support tiering, vendor management and product management processes. Define release management, incident management, governance, ELS and hypercare frameworks. Coordinate knowledge transfer, stakeholder engagement and transition planning … experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills ...

offices on a hybrid basis. Cyber Security Specialist: Duties Adequate Implementation of security controls - XDR Escalation pint for security tickets raised in ITSM and Incident Management Portals Implementation/Operation of InfoSec processes, Threat Hunting, detection, monitoring and incident response Delivery of cyber security projects, implementation … cyber security tooling and threat informed system projects Delivery group offensive security programme Provide advice/consultancy and support to group on management of controls, compliance and technical standards Implementation/Maintenance of technical cyber security controls - XDR, vulnerability scanning, privileged access management Identify/Testing cyber security ...

month contract in Solihull. Key Skills: XDR, Cortex XDR, Illumio, Sentinel, Purview, Azure Responsibilities Implement and manage security controls, XDR, vulnerability management and PAM. Support threat hunting, security monitoring and incident response. Deliver cyber security projects and implement new security technologies. Support InfoSec compliance, risk management … Illumio Core/CloudSecure and Microsoft Security. Knowledge of Defender, Azure AD, Purview and Sentinel. Experience with SIEM/SOAR, endpoint security and incident management. Good understanding of IT systems, networking and security best practice. Keywords: Cyber Security Engineer, Cyber Security Consultant, Cyber Security Specialist, XDR, Cortex XDR, Illumio ...