6 of 6 Contract Incident Management Jobs in the Midlands

to this role. About You Science Degree Level 3 HACCP or equivalent Extensive technical experience in Retail, Manufacturing, Food Service or Quality Assurance Currently holding a Technical/Quality Management Position Experience of managing a Technical/Quality team Experience of meeting customers needs through innovation Demonstrating the ability to respond to market change with strong commercial and customer … awareness New product development experience Product safety and crisis and incident management Effective supplier management including management through KPIs and technical review process Used to driving business change at pace in current and/or previous roles Confident communicator: written and verbal Team player with the ability to build strong mutually beneficial relationships Cross - functional working More ❯

Your Key Responsibilities: Monitor and analyse system performance across EBS modules to ensure availability and responsiveness. Identify and resolve performance anomalies or trends, escalating issues where required. Participate in incident management, providing clear updates to stakeholders during high-pressure situations. Generate and interpret SLA and KPI metrics to support service reporting. Maintain accurate documentation and reporting on monitoring … activities. Your Skills: Familiarity with EBS modules (e.g. Financials, HRMS, SCM) and system architecture. Proficiency with monitoring tools and solid understanding of concurrent processing and queue management within EBS. Analytical mindset with strong attention to detail in identifying performance issues. Excellent communication skills , confident in engaging with stakeholders during incidents. Experience generating and interpreting SLA/KPI metrics. Strong … documentation and reporting skills. Nice to have: Experience monitoring and supporting Oracle E-Business Suite (EBS) in a production environment. Exposure to ITIL processes (Incident, Problem, Change Management). Experience with SQL and understanding of Oracle database performance fundamentals. Benefits Include: Contributory pension scheme Employee Assistance Programme Medical and dental cover 22 days holiday + bank holidays Maternity More ❯

Your Key Responsibilities: Monitor and analyse system performance across EBS modules to ensure availability and responsiveness. Identify and resolve performance anomalies or trends, escalating issues where required. Participate in incident management, providing clear updates to stakeholders during high-pressure situations. Generate and interpret SLA and KPI metrics to support service reporting. Maintain accurate documentation and reporting on monitoring … activities. Your Skills: Familiarity with EBS modules (e.g. Financials, HRMS, SCM) and system architecture. Proficiency with monitoring tools and solid understanding of concurrent processing and queue management within EBS. Analytical mindset with strong attention to detail in identifying performance issues. Excellent communication skills , confident in engaging with stakeholders during incidents. Experience generating and interpreting SLA/KPI metrics. Strong … documentation and reporting skills. Nice to have: Experience monitoring and supporting Oracle E-Business Suite (EBS) in a production environment. Exposure to ITIL processes (Incident, Problem, Change Management). Experience with SQL and understanding of Oracle database performance fundamentals. Benefits Include: Contributory pension scheme Employee Assistance Programme Medical and dental cover 22 days holiday + bank holidays Maternity More ❯

Midwife/AHP/Pharmacist/Pharmacy Technician/Clinical Scientist) and a trained Clinical Safety Officer (CSO) . The purpose of the role is to implement Clinical Risk Management activities within Digital Services that support the safe development, introduction, and deployment of clinical digital systems. The post-holder will coordinate with other Trust teams to ensure a cooperative … across a range of clinical settings within a multidisciplinary team (MDT). Maintain a portfolio of evidence demonstrating CSO experience and achievements. Complete regular audits, including: a. Clinical Risk Management File (CRMF) b. Clinical Risk Management Plan (CRMP) c. Hazard Log (HL) d. Clinical Safety Case/Clinical Safety Case Report e. Safety Incident Management Log … key clinical safety requirements in relation to NHS England Transformation Directorate standards ( DCB0129 & DCB0160 ). Up-to-date, evidence-based knowledge of current clinical and professional issues. Strong change management skills. Desirable Skills/Knowledge/Experience Good working knowledge of Microsoft 365 suite. Excellent interpersonal skills. Knowledge of EPR systems such as Nervecentre and Cerner . More ❯

to future developments. Key Responsibilities: Provide 2nd and 3rd level support for NATO Core GIS. Perform Operations & Maintenance of Core GIS IT environments. Act as a technical expert for incident management, fault diagnosis, and resolution. Assist in system roll-outs , upgrades, and user acceptance testing. Develop installation and accreditation documentation . Deliver Core GIS training and maintain course More ❯

intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities Translate high-level monitoring non-functional requirements (NFRs) into actionable configurations across tools such as Splunk, Dynatrace, and AppDynamics. Deliver full-stack observability solutions, including application … aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts More ❯