5 of 5 Contract Knowledge Transfer Jobs in the Midlands

with Elastic teams to configure alerting and monitoring using Kibana, Elasticsearch Watcher, or third-party tools. Ensure migration plans include validation, rollback procedures, and knowledge transfer. Platform Operations & Incident Response: Maintain Splunk infrastructure in both Production and Non-Production environments. Support Splunk SRE and Application teams in incident investigation … automation tools to ensure timely patching of vulnerabilities. Implement and verify security best practices for observability platforms. Support compliance initiatives and audits. Documentation and Knowledge Sharing: Maintain accurate and up-to-date technical documentation, including architecture diagrams, configurations, procedures, and troubleshooting guides. Review and update support articles and take ...

Deliver thoroughly tested fixes and enhancements that are verifiable in SIT, E2E/UAT and OAT/NFR phases, supporting traceability and sign?off. Knowledge transfer: Produce clear documentation and handover notes to the clients live support teams. Responsibilities Analyse VB6 applications (forms, modules, class libraries, COM components ...

service vendors Manages own priorities and provides direction, guidance and mentoring to team members Delivers multiple solutions while managing conflicting priorities and resources Conducts knowledge transfer and/or cross training with team members Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions ...

Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life/support milestones … Business or suitably qualified by experience Great communicator with solid problem-solving skills Understanding of software development/testing (Scrum) Experience managing Contracts & SLAs Knowledge of TOPdesk, JIRA or similar tools ITIL Foundation (essential) ITIL Lifecycle course/ITIL Expert (an advantage) PRINCE2 or project experience Public sector experience ...

tooling and optimising pipeline performance. Optionally implementing a hybrid CI/CD approach for non-containerised services where required. Producing clear documentation and supporting knowledge transfer at project completion. TECHNICAL SKILLS/REQUIREMENTS Proven experience as a DevOps Engineer in project-based environments. Strong hands-on experience with ...