2nd Line Experience working as part of an IT Operations Division or Managed Service Provider Experience working with Windows, IOS, Android and MacOS devices Experience working with Office 365, Microsoft Defender, Azure Active Directory and with an MDM Solution Qualification or evidence of expertise in a technical field (Such as MicrosoftCertification or ITIL Operations) A self More ❯
Excellent communication skills and ability to work collaboratively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment. Relevant certifications (e.g., ITIL, Microsoft Certified Solutions Expert) would be advantageous. This temporary position offers a 6 month initial contract with very likely extensions. The working pattern is full-time, providing you with an More ❯
Excellent communication skills and ability to work collaboratively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment. Relevant certifications (e.g., ITIL, Microsoft Certified Solutions Expert) would be advantageous. This temporary position offers a 6 month initial contract with very likely extensions. The working pattern is full-time, providing you with an More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
and communication skills• Hands-on experience with desktops, laptops, and telephony systems• Good knowledge of ITSM tools (ServiceNow preferred)• Valid UK driving license (travel to regional sites required)Desirable:• Microsoft Certifications/ITIL Foundation• Experience with SLAs and reporting• Comfortable supporting multiple locations and working independentlyIf you have the required skills and experience required for this role, please apply More ❯