2 of 2 Contract Performance Metrics Jobs in the Midlands

or further training or significant experience in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate … including: webinars, annotated presentations, podcasts, video and eLearning. Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators. Knowledge of information governance structures within the HRA and nationally as required by the remit of the post. Excellent organisational skills with the ability to prioritise against a … own and others work as needed. Ability to work in a dynamic, rapidly evolving environment with minimum supervision.Analytical and Judgemental Skills: Highly skilled in design and use of online metrics and analysis of data sets of different types eg performance metrics, qualitative data and synthesis of recommendations. Attention to detail combined with the ability to extract key More ❯

Our client is looking for a lead Oracle HCM Performance Engineer to join their team on a 12 month initial contract working hybrid out of the site in Warwick. This role would be to to oversee the monitoring of a Production, Oracle HCM based system, which includes numerous interfaces, modules and processes critical to maintaining service stability. The role … Key Responsibilities * System Monitoring: Continuously monitor Oracle HCM production services using tools like BSM to detect failed or slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health, incidents, and SLA compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of issues affecting live services. * Process Improvement: Recommend and implement improvements More ❯