3 of 3 Contract Performance Optimisation Jobs in the Midlands

from Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics PowerBI Developer … Implements RLS , governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves PowerBI Developer Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure (Power Apps/Automate ...

Integrate Hardware Security Modules (HSM) or TPM-based security solutions Support secure communication protocols (TLS, DTLS, IPsec, MACsec) Conduct cryptographic reviews, vulnerability analysis, and performance optimization Support compliance documentation and security validation activities Collaborate with cross-functional teams for system-level security architecture Must Requirements Minimum of a degree ...

scalable ODC applications following cloud native and low-code best practices. Provide strategic guidance on OutSystems cloud services, governance, CI/CD pipelines, and performance optimization. 2. Migration from OutSystems 11 to ODC Lead and execute migration assessments, including gap analysis, architecture review, and effort estimation. Define and implement … ODC. Re-architect or refactor components (data models, integrations, UI modules, logic flows) where required for ODC compliance. Resolve compatibility issues, technical constraints, and performance challenges during migration. 3. Architecture & Technical Leadership Work with enterprise architects to design future state ODC-based solutions. Develop reusable components, libraries, templates ...