2 of 2 Contract Remote Desktop Jobs in the Midlands

email, and our helpdesk, with guidance available when needed · Log, classify, and update customer incidents accurately by following established procedures · Troubleshoot common Microsoft Windows desktop issues using documented steps and available tools · Assist with new starter and leaver tasks, including user and mailbox setup, configuration, and permissions changes · Investigate … customers in a busy environment · Basic awareness of Cyber Security/Cyber Essentials · Exposure to VoIP, PBX, SIP, or Teams Phone · Exposure to Microsoft Remote Desktop Services or other server technologies Professional Requirements · Clear written and spoken English · A friendly, patient, and professional approach to customers · Reliability, punctuality ...

considered for this role. In order to be considered you will also have the following skills and experience: Good working knowledge of desktop operating systems, especially Windows 10/11 Experience of dealing with end users at all levels of a business Experience of troubleshooting Microsoft Office 365 issues. … Experience of remote access tools such as Remote Desktop Support or Splashtop Experience in providing support to users including knowledge of HelpDesk systems What will you get in return? Discretionary bonus Cash allowance Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other ...