Operation Service Desk Manager
Leicester, United Kingdom
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for someone who is highly motivated and who can make a high impact to our Service Desk. We are lucky that we have very competent staff already in place but now require an Operational Service Desk manager to provide maternity cover … for 12 months. The Operational Service Desk manager will act as a main lead for the SART (Systems, Application and Reporting) Service Desk managing a multi-skilled team with geographical challenges and will work as part of the management team within the service alongside the … Head of Systems, Business Analyst Lead, Reporting Solutions Architect and Senior Team Managers. This role will be expected to devise, operate and manage within Service Level Agreements/Operational Level Agreement standards expected by customers for the Service Desk function. The role is expected to work across all more »
Employment Type: Fixed-Term
Salary: £50952.00 - £57349.00 a year
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