1 of 1 Contract User Research Jobs in the Midlands

PURPOSE Responsible for designing the end-to-end journey of services within larger teams and on more complex services based on evidence of user needs and organisational outcomes. Directly lead the service design of our complex, risky and interdependent new digital products, and services, working in multidisciplinary teams … standards, guidance, and style patterns, contributing to developing the service design community, embedding service design standards, working in the open and keeping the user at the centre of all you do. DUTIES AND RESPONSIBILITIES Work closely with large, complex service areas to help them build their digital transformation plans ...