4 of 4 Contract User-Centered Design (UCD) Jobs in the Midlands

Digital Professionals to support delivery across the Government Gateway programme. Opportunities are available for individuals with backgrounds in User Research, Interaction Design, or Content Design, working within agile, multidisciplinary teams to improve critical public services used by millions of citizens and businesses. You will … creating user-centred, accessible, and evidence-based digital services by understanding user needs, shaping service experiences, developing content and design solutions, and collaborating closely with researchers, designers, product managers, engineers, and stakeholders. Key Responsibilities: Supporting the design and delivery of user ...

understand user needs and improve digital products and services. You will conduct research, generate actionable insights and work closely with Product, Design, Technology and Business stakeholders to ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user … actionable product and service improvements. Strong analytical, communication and stakeholder-management skills. Experience researching complex digital products or services. Understanding of accessibility, inclusive design and diverse user needs. Experience in public sector, financial services, regulated or similarly complex environments is desirable. Relevant Backgrounds User ...

support work on the Government Gateway programme - mainly supporting SCP, EACD/RATE and FRAUD PREVENTION CENTRE. Key Responsibilities User-Centred Design: Build service flows based on real evidence of user needs and government outcomes. Prototyping & Testing: Create wireframes, user flows … skills. Collaborative Delivery: Work in agile, multidisciplinary teams alongside user researchers, content designers, and product managers. Core Skills Required Evidence-Based Design: Using research and data analytics to test design hypotheses. Designing Together: Collaborating openly and communicating the value of good design ...

models and third-party data management. Provide guidance on data ownership, stewardship, and governance responsibilities across participating organisations. Service & User-Centred Design Collaboration Partner with Service Designers and User Researchers to ensure architectural decisions are driven by user needs. Support exploration … customer interaction models relating to viewing, validating, correcting, and authorising pre-populated information. Contribute to service design activities by identifying architectural opportunities, constraints, and dependencies. Ensure proposed solutions support seamless customer journeys and future OneITS service ambitions. Roadmap, Options & Recommendations Produce high-level architecture artefacts, integration patterns ...