1 of 1 Contract Incident Management Jobs in Midlothian

place across the wider service delivery function Main Duties Manage configuration items, related information, service compliance and risks. Ensure compliance with asset management policy and governance. Lead investigative work into problems and opportunities in existing processes Lead the collection of information and creation of recommendations for improvements Absorb large … life cycle or capability elements of itil (information technology infrastructure library), or comparable itsm framework Be responsible for overall governance of the management of live services both through suppliers and in-house. Promote, implement and manage itil or relevant best practice for the management of all services ...