Service Desk Analyst
- Hiring Organisation
- Teksystems
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contract
installations. Contribute to knowledge articles and support documentation. Collaborate with colleagues across the wider Technology team. Support project and change activities where required. Essential Skills Previous experience in a Service Desk, IT Support, Helpdesk or Technical Support role. Strong customer service and communication skills. experience using ticketing … Working knowledge of Microsoft 365 products including Outlook, Teams, SharePoint, and Office applications. Ability to diagnose and resolve common end-user IT issues. Strong organisational skills and attention to detail. Ability to work independently and as part of a team. Additional Skills & Qualifications experience supporting Azure/ ...