2 of 2 Contract Business Analyst Jobs in Milton Keynes

Job Description We’re looking for a contract Business Analyst to join our Technology team within Connells Group for an exciting Telephony transformation project for an initial 5-month contract (Outside IR35).We offer a hybrid working arrangement with 1 or 2 days per week in our Milton Keynes office and/or Wakefield. Key Responsibilities: Vendor & Delivery … between legacy systems and the new CRM, establishing data cleansing protocols, and ensuring data integrity is maintained during the transition. Stakeholder Collaboration: Bridge the divide by facilitating workshops between business leads, internal and third party technical teams. You will ensure that physical distance does not lead to misalignment. Backlog Ownership: Partner with the CAT Leadership to maintain a rigorous … technically feasible backlog. You will prioritize items based on technical dependencies and business value, ensuring the vendor has a steady stream of "ready" work. Transition Management: Define the transitional requirements necessary to go live, including parallel running strategies, user training needs, and operational support models. Experience & Skills Required: Proven experience leading Contact Centre Transformation migrations involving external 3rd party More ❯

Role Overview We're looking for an experienced Contract Business Analyst to support a major Telephony transformation project for a leading UK organisation. Responsibilities Act as the primary liaison with third-party vendors-challenge estimates, validate requirements, and manage delivery expectations. Analyse and redesign operational processes, mapping current ("As-Is") and future ("To-Be") states. Lead data migration … activities, including defining mapping rules and ensuring data integrity. Facilitate workshops to align business leads and technical teams. Manage and prioritise the technical backlog, ensuring vendor readiness. Define transition plans, including training and operational support models. What you'll need to succeed Proven experience in Contact Centre transformation and migrations involving third-party vendors. Strong ability to manage vendor … relationships and resolve delivery challenges. Demonstrated experience coordinating across suppliers and development teams. Agile Business Analyst background in fast-paced software environments. Practical knowledge of Scrum methodologies. Proficiency with Jira Software and Confluence. What you'll get in return An initial 5 month contract £350 per day outside IR35 Hybrid working available 1-2 days a week in More ❯