2 of 2 Contract Customer Experience Jobs in Milton Keynes

clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role Working closely with the Project Manager, you'll help create detailed project … costings. Handle Admin : Manage reports, prep meetings, and complete ad hoc tasks. Quote Work : Prepare project estimates using set fee structures. Process Orders : Manage customer and hardware orders per company standards. Manage Tasks : Respond to customer needs by assigning engineers or arranging logistics. What Youll Bring Organisational Skills ...

gather and validate service information. Ensure catalogue content aligns with the organisation's IT strategy and business needs. Support improvements in service delivery and customer experience through better service information. What we're looking for: Awareness of different products and services and how they are presented to users. … Ability to identify and engage users or stakeholders to gather evidence of user needs. Experience shaping and defining research activity that fits user needs. Ability to use quantitative and qualitative user data to drive outcomes. Comfortable working independently, sharing information and assisting others with service requests. Desirable: ITIL Foundation ...