Lead Major Incident Manager
- Hiring Organisation
- Certes IT Service Solutions
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
- Contract Rate
- £430 - £450 per day + Negotiable
provided) A proven ability to negotiate at all levels across IT, Stakeholders and Suppliers ITIL - Managing professional certificate A working knowledge of ISO 9001, ISO20000 and ISO27001 ITIL Practice Manager- Monitor, Support and Fulfil Agile Methodologies Foundation, BCS Agile Foundation Certificate or equivalent accreditation or relevant job experience … services. For complex or high-impact incidents, take direct control or provide hands-on support to the Major Incident Manager. Operate within a 24 / 7 service delivery model, ensuring seamless handovers and a unified incident response across 'out of hours' teams, maintaining continuity and service excellence around ...