4 of 4 Contract ITIL Jobs in Milton Keynes

leading technical workshops. The successful candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: * Customers and Stakeholders engagement * Working within an ITIL environment * Working with software vendors and developers to improve software solutions * Working with engineers to deliver customer beneficial outcomes Technical skills required: * Microsoft Server technologies * Microsoft Active Directory * Microsoft SQL More ❯

product where you will liaise with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft Active Directory Microsoft SQL Server More ❯

customers * Investigate and resolve incidents promptly * Fulfil service requests and assist with problem investigations * Create and maintain support documentation * Deliver technical coaching and guidance to colleagues * Ensure compliance with ITIL processes and service desk standards Key Requirements: * Active SC Clearance * Experience in incident investigation and resolution * Ability to fulfil requests and assist with problem investigations * Strong understanding of ITIL processes More ❯

/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident, Problem, Change). Good communication skills; able to explain technical issues to non-technical users. Experience supporting mobile devices, printers, remote access and desk-side equipment. Strong customer … service, ownership mindset and attention to detail. ITIL Qualifications would be advantageous. What you'll get in return Initial 7 Month Contract (December start date) £200 - 250 per day rate outside IR35 Hybrid working 3 days onsite, 2 days remote to Milton Keynes What you need to do now If you're interested in this role, click 'apply now' to More ❯