1 of 1 Contract Inclusion and Diversity Jobs in Milton Keynes

IMServ is one of the UKs leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an … easy-to-view online data management analysis and reporting software. PURPOSE OF ROLE: Suggest and implement process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational … functions to deliver a cohesive end-to-end operational service. Identify system and process enhancements that are impacting the quality and timeliness of our services and make recommendations to manager to resolve these. Support training and provide coaching to ensure services are delivered in line with customer expectations and company goals. Support the other departments in dealing with customer queries More ❯