4 of 4 Contract Influencing Skills Jobs in Milton Keynes

will include producing management information and internal KPI reports, as well as making data driven recommendations to improve service performance and operational efficiency. Essential Skills & Experience required: As the Lead Major Incident Manager you will possess the following: Proven IT service management background with expertise in Major Incident Management … infrastructure, cloud services, networking and applications. Extensive knowledge of Service Management Tooling and service reporting Excellent written and verbal communication with exemplary customer-facing skills Excellent analytical, problem solving, decision making and influencing skills Excellent knowledge and use of MS Office 365 Drive Continual Service Improvement ...

frameworks, contributing to governance boards, audit activities, and organisational assurance processes. Support the development of future digital and product capability across the organisation. Essential Skills & Experience ITIL 4 Foundation certification. Professional Scrum Product Owner (PSPO), SAFe Product Manager, or equivalent Product Management certification. Experience delivering and managing IT products … complex stakeholder relationships. Broad technical understanding across enterprise IT environments. Proven Product Management experience (typically 2-5 years or more). Strong communication and influencing skills, with the ability to engage stakeholders at all levels. Desirable Skills & Experience PRINCE2 Agile certification. ITIL 4 Specialist certifications or equivalent ...

orchestration * Influence senior stakeholders through evidence-based recommendations * Support incident resolution and technical escalations * Develop and maintain technical roadmaps aligned to organisational strategy ________________________________________ Essential Skills & Experience: Qualifications & Certifications * Degree (or equivalent experience) in Computer Science, Network Engineering, or Telecommunications * Industry certifications or willingness to work towards (TOGAF, ITIL, PRINCE2 … Ansible, Terraform, Python) * Experience working within CI/CD and DevSecOps environments ________________________________________ Leadership & Stakeholder Management: * Proven ability to lead and mentor technical teams * Experience influencing senior stakeholders and decision-makers * Ability to act as a key escalation point for complex issues * Strong customer-facing and communication skills ________________________________________ Knowledge ...

shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value. - Act as the senior voice of the product, influencing leadership decisions through clear reporting, insight, and strategic recommendations - Build strong relationships with suppliers and partners, overseeing performance and ensuring services deliver value, compliance … design, transition, and live service - Experience working with and managing third-party suppliers in complex delivery environments - Ability to operate confidently with senior stakeholders, influencing decisions and managing competing priorities - Familiarity with structured delivery and governance frameworks, ideally in regulated or government environments - Certifications such as ITIL4 Foundation, Scrum ...