IT Technician
Newcastle, Staffordshire, West Midlands, United Kingdom
Hays
across a busy IT environment Managing tickets via the department's service desk system Providing both face-to-face and remote support to a diverse user base Supporting Active Directory tasks including password resets and account provisioning Handling desktop support, printer issues, and general hardware troubleshooting Supporting Windows 10 and 11 environments Maintaining and supporting O365 … are looking for: Proven 1st/2nd line support experience in a BAU setting Strong communication and interpersonal skills - able to support users at all levels Experience with Active Directory, desktop support, and ticketing systems Familiarity with Winpath would be desirable Public Sector experience strongly preferred Knowledge of Windows OS, O365, and general IT troubleshooting Ability More ❯
Employment Type: Contract
Rate: Up to £200.0 per day + Dependent on experience
Posted: