2 of 2 Contract CRM Jobs in Newcastle upon Tyne

capability to build configurations and Proof of Concepts. Your responsibilities: Lead requirements discovery workshops and translate business needs into functional designs Analyse current CRM processes, pain points, and operating model. Configure Dynamics 365 Customer Service including case management, SLAs, queues, and routing Design and build functional Proof of Concepts ...

Haves": Financial Services Background: Previous experience working within banking or finance. Personal Loans Expertise: Specific experience servicing personal loan products is a significant advantage. CRM Mastery: Proficiency in Customer Records Management systems and data integrity. Why Join Us? Randstad Technologies is acting as an Employment Business in relation to this ...