Customer Service Representative/ Agent
- Hiring Organisation
- Randstad Technologies Recruitment
- Location
- Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £15 - £20/hour Negotiable
Responsibilities Handle high-volume inbound calls regarding personal loan accounts with professionalism and empathy. Aim for first-contact resolution while maintaining strong compliance and GDPR standards. Update and maintain accurate customer records within internal management systems. Work collaboratively within a supportive team environment to meet key performance indicators (KPIs) such ...