Service Delivery Manager
- Hiring Organisation
- Nigel Wright Group
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £50,000 per annum
solutions that meet business needs. Implement and embed ITIL best practices to drive consistency, service excellence and improved customer satisfaction. Identify opportunities for process improvements and lead initiatives that enhance service efficiency and overall operational effectiveness. Manage external vendor relationships, including contract negotiation, performance monitoring and cost optimisation. Monitor ...