1 of 1 Contract Root Cause Analysis Jobs in Newcastle upon Tyne

application, infrastructure, integration, database, and data-related issues across supported products and platforms. Analyse logs, system metrics, monitoring tools, and application behaviour to identify root causes and corrective actions. Maintain a deep understanding of product architecture, business processes, and operational dependencies. Problem Management & Continuous Improvement Conduct root cause analysis (RCA) and contribute to Problem Management processes. Participate in post-incident reviews and recommend long-term preventative solutions. Drive continuous service improvement through automation, process optimisation, tooling enhancements, and reduction of recurring incidents. Monitor service health and proactively identify risks, trends, and emerging issues. Develop and maintain ...