Senior Service Desk Engineer
Euston, Norfolk, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Morson Edge
to join their growing IT function. This is an excellent opportunity for a highly capable engineer with deep expertise in Intune/Endpoint Manager and Power Apps, alongside advanced Microsoft technology skills and a solid background in resolving complex technical issues. The successful candidate will play a key role in escalated support, automation, service improvement, and mentoring junior team … members. Key Responsibilities - Act as a 3rd line escalation point for complex Incidents, Problems, and non-standard Requests. Provide advanced technical support across the Microsoft ecosystem: Active Directory, Azure, Microsoft 365, Exchange, Intune/Endpoint Manager, and Power Apps. Design, develop, and maintain Power Apps solutions to automate workflows and integrate with Microsoft 365 … Customer-focused mindset with a commitment to high service standards. Innovative thinker who looks for continuous improvement and brings fresh ideas to enhance processes. Desirable Certifications - Microsoft Certified: M365, Intune, Power Apps ITIL Foundation CompTIA Network+ More ❯
Employment Type: Contract
Rate: GBP 400 - 450 Daily
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