3 of 3 Contract Active Directory Jobs in the North East

across a busy IT environment Managing tickets via the department's service desk system Providing both face-to-face and remote support to a diverse user base Supporting Active Directory tasks including password resets and account provisioning Handling desktop support, printer issues, and general hardware troubleshooting Supporting Windows 10 and 11 environments Maintaining and supporting O365 … are looking for: Proven 1st/2nd line support experience in a BAU setting Strong communication and interpersonal skills - able to support users at all levels Experience with Active Directory, desktop support, and ticketing systems Familiarity with Winpath would be desirable Public Sector experience strongly preferred Knowledge of Windows OS, O365, and general IT troubleshooting Ability More ❯

issues, and ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team More ❯

users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to varied support and deployment tasks. More ❯