4 of 4 Contract Analyst Jobs in the North East

the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website. The Data Analyst is a role designed to provide a comprehensive information management service in support of all directorates of the organisation and external clients of the Information Analytics Team. The post holder More ❯

Service Desk Analyst Location: Onsite - Pity Me, Durham Contract: 6-Month Contract | Inside IR35 Hours: Full-time | 37 hours per week Shift Rota: 7:30am-6:00pm Mon-Thu, 7:30am-5:00pm Fri Are you passionate about delivering exceptional IT support and providing top-class customer service? We're looking for a Service Desk Analyst to join our team … on a 6-month contract, working onsite in Durham. What you'll be doing As a Service Desk Analyst, you'll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. You'll provide effective troubleshooting, resolve technical issues, and ensure customers receive an outstanding service every time. Your role will … with your team to deliver high-quality IT support What we're looking for We'd love to hear from you if you have: 2+ years' experience in an Analyst or Service Desk role Strong knowledge of ITSM tools, telephony systems, and Microsoft Office Suite Hands-on experience with ServiceNow and ITIL frameworks Excellent communication and customer service skills The More ❯

Are you a highly skilled and customer-focused IT professional ready for a dynamic contract opportunity? We are seeking an LTS Senior Support Analyst to join a high-performing Local Technology Support (LTS) team. This critical role acts as the primary point-of-delivery for 1st and 2nd line IT support, ensuring the continuous, smooth operation of key entities within … the organization. Key Role Details Job Title: LTS Senior Support Analyst - IT Customer Service Representative Location: Newcastle, Cobalt Business Park ( Fully Onsite ) Contract Duration: 1 Year Core Responsibilities The successful candidate will be responsible for end-to-end user support and device management: 1st and 2nd Line Support: Provide focused, efficient, and professional first and second line technical support to More ❯

We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit. In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient … clarify and gather requirements Identify and manage stakeholders effectively Provide technical insight where beneficial to support delivery The Ideal Candidate will have the following: Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes Excellent facilitation and communication skills Familiarity with Agile delivery practices Technical understanding of systems (Java experience is advantageous) Located around the More ❯