1 of 1 Contract Dynamics CRM Jobs in the North East

D365 Functional Consultant Location: Newcastle, UK Duration: 6 Months Mode: Hybrid (2-3 days in a week) Job Description: The Role As a Dynamics 365 Functional Consultant, you will work closely with customers to understand their service operations and translate requirements into well-configured Dynamics … requirements discovery workshops and translate business needs into functional designs Analyse current CRM processes, pain points, and operating model. Configure Dynamics 365 Customer Service including case management, SLAs, queues, and routing Design and build functional Proof of Concepts to validate requirements and solution fit Work ...