1 of 1 Contract Usability Testing Jobs in the North East

business analysts, and technical teams to ensure user-centred design is Embedded within agile workflows. Key Responsibilities: * Plan and design comprehensive user research programmes, testing both high-level concepts and detailed service interactions * Conduct research across all phases: Discovery, Alpha, Beta, and Live, ensuring continuous user insight * Lead contextual … research and discovery phase activities, including ethnographic research and field studies * Apply a broad range of qualitative and quantitative research methods (eg, usability testing, surveys, interviews, analytics) * Analyse and synthesise research findings to produce clear, actionable insights and recommendations * Work within GDS standards, ensuring research outputs meet government ...