ensure customers receive an outstanding service every time. Your role will include: Managing and resolving support requests via phone, email, and Teams Troubleshooting across Office365, Exchange, Active Directory, and Windows Using ITSM tools (ServiceNow) to log and manage incidents Applying ITIL best practices in a busy Service Desk environment Working collaboratively with your team to deliver high-quality IT More ❯
Hull, North Humberside, North East, United Kingdom
Reed Technology
also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should be familiar with Windows or Linux operating systems alongside common applications and tools such as Microsoft Office, Google Workspace, antivirus software, etc. You should also have knowledge of networking protocols and devices, such More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Randstad Digital
Support: Provide focused, efficient, and professional first and second line technical support to end-users. Multi-Platform Troubleshooting: Possess strong technical acumen to support and troubleshoot issues across PC (Windows) and Mac operating systems and hardware. Audio-Visual (AV) Assistance: Manage and support user needs related to audio-visual equipment . IT Asset Management: Take responsibility for managing, tracking More ❯
Office Administrator – Hartlepool My client is looking for a Office Administrator to complete setup of laptops, desktops and asset management within an office for a Windows 11 migration project. Key Responsibilities Office Administrator: Unbox, configure, and assemble laptops, desktops, and associated peripherals. Manage asset tracking and maintain accurate inventory records. Liaise with stakeholders and end users to ensure requirements More ❯
minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
Hays
face and remote support to a diverse user base Supporting Active Directory tasks including password resets and account provisioning Handling desktop support, printer issues, and general hardware troubleshooting Supporting Windows 10 and 11 environments Maintaining and supporting O365 applications Working in a fast-paced, varied workload environment What we are looking for: Proven 1st/2nd line support experience … able to support users at all levels Experience with Active Directory, desktop support, and ticketing systems Familiarity with Winpath would be desirable Public Sector experience strongly preferred Knowledge of Windows OS, O365, and general IT troubleshooting Ability to work independently and manage competing priorities What you need to do now If you're interested in this role, click 'apply More ❯
Employment Type: Contract
Rate: Up to £200.0 per day + Dependent on experience
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯
Hartlepool, Seaton Carew, County Durham, United Kingdom
VIQU IT
with Intune, SCCM, building laptops, collecting old/new kit and rolling out the new laptops to users. Deployment Engineer Requirements: Proven experience with deployments Experience upgrading devices from Windows 10 to Windows 11 Skilled in building and deploying desktops/laptops Comfortable working on-site 5 days a week Experienced with Intune, SCCM, and Autopilot Willing to More ❯