About the role The Business process analyst will lead colleagues through business process design to enable a smooth transition from current to future service delivery that reflects changes to operating model design, technology and business requirements as required. This role will identify inefficiencies, bottlenecks and areas for … improvement within existing business processes and identify changes to processes in line with transformational change objectives, or to support continuous improvement. This will involve analysing the current processes and identifying opportunities for optimisation to establish a consistent, streamlined and efficient service that meets customer and user need. Key to … where this involves data dependencies that need to be captured, which need to be maintained as we transition to new systems and technologies. The Business process analyst will perform general BA supporting activities such as requirements capture and management, documentation of processes and assist in building business cases More ❯
ServiceNow Business Analyst Knutsford 8- month contract Inside ir35 - Umbrella only Job Purpose To support the organisation in achieving its strategic objectives by identifying business requirements and delivering ServiceNow-based solutions that address business problems and opportunities. This role is pivotal in driving digital transformation, improving financial … services processes, and ensuring robust risk and control frameworks within a regulated environment. Key Responsibilities Collaborate with stakeholders to gather, analyse, and document business requirements for ServiceNow implementations and enhancements. Lead and support Business Process Re-Engineering (BPR) initiatives across finance operations, ensuring alignment with regulatory and compliance … standards. Drive change and transformation programmes, leveraging ServiceNow to streamline workflows and improve service delivery. Conduct risk management analysis and reporting to support compliance with financial regulations (e.g., FCA, SOX, Basel III). Translate business needs into functional designs and user stories for ServiceNow developers and configuration teams. More ❯
It leads the definition and shaping understanding of IT need. ITS Strategy & Architecture is a specialised team with roles across information architecture, solution architecture, businessanalysis, and business architecture. Colleague and Student Compute Delivering an improved experience for students in the PC cluster environments and a more More ❯
looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in Government. Our digital business runs the IT behind tax and benefits services for 45 million individual and 5 million business customers. Were making HMRC services and information … or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. Role Background Unity Business Services sits within HMRCs Chief People Officer Group, and provides critical human resources, finance, payroll and procurement services to colleagues in HMRC and Department … Transport. In future, we will also deliver services to Ministry of Housing, Communities and Local Government. The Senior Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content More ❯
looking for your next challenge? HMRC is one of the largest organisations in the UK and the biggest digital operation in Government. Our digital business runs the IT behind tax and benefits services for 45 million individual and 5 million business customers. Were making HMRC services and information … or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert. Role Background Unity Business Services sits within HMRCs Chief People Officer Group, and provides critical human resources, finance, payroll and procurement services to colleagues in HMRC and Department … for Transport. In future, we will also deliver services to Ministry of Housing, Communities and Local Government. The Content Designer role sits within Unity Business Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content More ❯
