2 of 2 Contract Customer Insight Jobs in the North West

We're looking for a talented BI Data Analyst to join our Customer Insights team on a 3-month contract. Reporting to the Insights Manager , you'll play a pivotal role in turning data into actionable insights that shape customer strategy and operational performance. You'll help evolve our BI suite, deliver executive-level reporting, and ensure that … our analysis reflects the voice of the customer across the business. Key Responsibilities Lead the design, delivery, and continuous improvement of BI reporting and dashboards (Power BI essential). Partner with internal stakeholders to gather and document reporting requirements. Develop and maintain key KPI reports, from daily operational performance to forecasting projections. Build and enhance data models, ensuring accuracy … automate reporting processes using Excel (advanced) and VBA macros. Drive automation and integration between BI tools and the CRM system. Produce business-critical reporting such as Executive Dashboards and insight packs. Identify and correct inefficiencies in existing reporting processes. What You'll Bring Proven experience in BI development and data analysis roles. Expertise in Power BI , including DAX, data More ❯

be supporting a SAP4HANA solution that has been recently deployed to a number of BAE Systems partners/entities. The successful candidate will be able to integrate with the customer community, IM&T Support Teams and 3rd party IT Partners. This role will provide exposure to a range of stakeholders within BAE Systems and their suppliers. As this is … role and defining the optimum operating model and processes based on previous experience gained in a similar role. Role Requirements: Not limited to Defining and prioritising requirement based on customer insights, commercial value, and technical feasibility-supported by clear business cases. Collaborating with delivery partners to identify the best-fit technical solutions to meet both customer and business … at all levels. You will have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language. Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects/activities in parallel. Change management experience is More ❯