2 of 2 Contract Financial Institution Jobs in the North West

collaborative environment where your ideas can shine? If you answered 'yes', we have the perfect opportunity for you! About Us: We are a leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join … between user needs and business goals. Ideal candidates will have: Proven experience in service design or a related field, preferably within the financial or insurance sectors or similar complex environemtn Strong knowledge of user-centred design methodologies and tools. Excellent communication skills, with the ability to articulate ideas ...

experience in Voice AI/IVR/Contact Center transformation programs Hands-on experience designing enterprise data platforms in banking Experience working in regulated financial environments Track record of driving data-driven CX transformation initiatives Preferred Qualifications Experience with Customer 360, Real Time personalization, and behavioral analytics Exposure … Genesys, NICE, Amazon Connect) Strong understanding of AI/ML life cycle, MLOps, and data governance Experience working with Tier-1 banks or large financial institutions Certifications Google Cloud Professional Data Engineer (Highly Preferred) Google Professional Cloud Architect Google Machine Learning Engineer Certifications in Conversational AI (Dialogflow ...