Enterprise Architect Onsite Lead - Agentic IVR Banking
- Hiring Organisation
- EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 per day
Role Summary We are seeking an experienced Enterprise Architect Onsite Lead to drive a strategic Agentic IVR transformation program for a leading banking client on GCP . This role combines deep architectural expertise with strong customer relationship management , acting as a trusted advisor to senior business … technology stakeholders. Key Responsibilities Serve as the primary onsite liaison for banking stakeholders, building strong, trust-based relationships across business, operations, and IT. Lead Agentic IVR architecture design using GCP (CXAS, Dialogflow CX, ADK, Vertex AI, Apigee) for banking use cases such as customer servicing, fraud checks, payments ...