and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Bridge (IT Recruitment) Limited
and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯
Preston, Lancashire, United Kingdom Hybrid / WFH Options
Boss Professional Services
pressure, fast-paced programme environments, maintaining attention to detail. Desirable Knowledge of ERP platforms (eg, SAP S/4HANA, Oracle ERP, Microsoft Dynamics). Familiarity with P3O, MSP, or PRINCE2 frameworks. Experience working in complex, regulated, or government environments with multiple vendors. More ❯
supplier outsourced models (e.g. with large IT/consulting partners) Excellent stakeholder management, influencing and relationship-building skills Strong planning and organisational ability in fast-paced environments Knowledge of PRINCE2 or equivalent project/change management frameworks Change Management certification (e.g. APMG, Prosci) desirable More ❯
