Senior Service Desk Specialist
- Hiring Organisation
- East Lancashire Hospitals NHS Trust
- Location
- Lancaster, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £27485.00 - £30162.00 a year
provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests and standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust … well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time fix process documents for Service Desk Main duties of the job The Informatics team are responsible ...