2 of 2 Contract Remote Desktop Jobs in the North West

service levels and quality standards. Support user onboarding and offboarding activities, including account setup, access management and related technical tasks. Assist with hardware deployment, desktop support and software installations across the organisation. Contribute to the creation and maintenance of knowledge articles and support documentation to improve team efficiency … levels. Excellent verbal and written communication skills, with the ability to explain technical issues in an accessible way. Understanding of Microsoft Windows desktop environments and common end-user configurations. Working knowledge of Microsoft 365 products, including Outlook, Teams, SharePoint and Office applications. Ability to diagnose and resolve common ...

Cloud Infrastructure, Cloud Operations or 3rd Line Infrastructure role. Strong knowledge of Azure IaaS and PaaS services. Hands-on experience supporting Azure Virtual Desktop or Azure Remote Desktop Services (RDS) Strong Azure troubleshooting skills. Experience supporting business-critical environments within an ITIL framework. Responsibilities of the Cloud … Infrastructure Engineer: Provide expert 3rd Line support across enterprise cloud infrastructure. Monitor cloud platform health, availability and capacity. Support and administer Azure Virtual Desktop (AVD) environments. Support bespoke applications hosted within Azure, working alongside development teams to investigate infrastructure-related issues. Carry out infrastructure patching, maintenance and planned change ...