5 of 5 Contract Service Design Jobs in the North West

initial 12-month contract - hybrid, up to 3 days a week on-site in Manchester. Skills & Experience : Demonstrate best practice: in user centred design, for digital and non-digital interactions Work with User Researchers to plan and develop research activities that help teams to better understand users. Experience working … multi-disciplinary agile teams, including (UR, Content, Service Design, Product, Engineering). Lead evidence based design and identify gaps in user or service understanding. Use a variety of prototyping tools and methodologies, guide others on best practice. Communicate design ideas clearly and facilitate discussions. Champion ...

Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative … research team and assume responsibility for outputs/deliverables Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes Ownership of the SME Customer Research Panel - recruitment, engagement and controls Designing and conducting usability research both online and in the field ...

Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly … business change delivery across technology transformations. Experience designing accessible, low friction user journeys. Strong communication and stakeholder engagement capability. Desirable Experience Behavioural change or service design background. Experience with Figma, prototyping tools, and usability testing. All profiles will be reviewed against the required skills and experience. ...

creating exceptional user experiences and a strong ambition to grow within the UX field. In this role, you'll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion … empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process. A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment. You have ...

actively seeking a senior UX consultant to lead UX discovery for a range of business-critical journeys in the helpdesk and self-service space. What you'll need to succeed : Strong identity-centric UX experience with authentification, MFA, IDV, and recovery journeys. Strong experience designing accessible, low friction user … journeys. Strong experience with Figma, prototyping, and usability testing. Good background in behavioural change or service design. Strong stakeholder management skills in regulated environments. What you'll get in return : Up to £495pd Umbrella. Initial 6-month contract with extensions. Hybrid working in Manchester. What you need ...