9 of 9 Contract ServiceNow Jobs in the North West

infrastructure, security, application and third-party support teams. Strong documentation skills with experience creating technical records, troubleshooting guides and knowledge articles. Experience working with ServiceNow or a similar IT Service Management platform. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences. ...

supporting application runtime environments. Experience with monitoring and alerting tools, log analysis, Grafana, and dashboard-based production support. Experience with ITSM tools such as ServiceNow, Jira, or similar platforms. Ability to analyze application, infrastructure, and integration issues across distributed systems. Experience supporting applications in cloud and/or on-prem ...

configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. • ITIL processes supported by ServiceNow • Awareness of business unit policies and processes. • Experience of working in an IT Function or similar • Has sound generic, domain and specialist knowledge necessary to perform ...

ServiceNow Developer - Manchester (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Manchester. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

beneficial: Git, GitHub, GitLab, Bitbucket or equivalent version control tooling. Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar CI/CD platforms. ServiceNow Change Management. Azure, AWS or Google Cloud. Infrastructure as Code tooling including Terraform, Ansible or ARM Templates. PowerShell, Bash, Python or similar scripting technologies. DevOps ...

beneficial: Git, GitHub, GitLab, Bitbucket or equivalent version control tooling. Jenkins, Azure DevOps, GitLab CI/CD, Bamboo or similar CI/CD platforms. ServiceNow Change Management. Azure, AWS or Google Cloud. Infrastructure as Code tooling including Terraform, Ansible or ARM Templates. PowerShell, Bash, Python or similar scripting technologies. DevOps ...

/ELK or Cribl. Log ingestion technologies including Syslog, Logstash or agent-based collection. Asset management, CMDB platforms or infrastructure discovery tools such as ServiceNow and Lansweeper. Security frameworks such as NIST, ISO 27001 or CIS Controls. We're particularly interested in people who can combine strong technical knowledge with ...

C#-based components , reviewing logs and configurations and coordinating fixes with L3/engineering teams. Investigating integrations across technologies including Active Directory, Entra ID, ServiceNow and HR systems . Troubleshooting LDAP integrations and authentication technologies including Kerberos, NTLM, TLS and encryption . Supporting root-cause analysis and problem management ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...