2 of 2 Contract ServiceNow Jobs in the North West

Incident Management Analyst / Major Incident Analyst

Hiring Organisation
Pontoon
Location
Chester, Cheshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
centre environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

ServiceNow Product Owner

Hiring Organisation
Experis
Location
Manchester, United Kingdom
Employment Type
Contract
Role Title: ServiceNow Product Owner Duration: contract to run until 3/06/2026 Location: Manchester, Hybrid 3 days per week onsite Rate: up to £613.34 p/d Umbrella inside IR35 Role purpose/summary Own and evolve the ServiceNow product strategy for HAM, SAM, and CMDB. Define … maintain the roadmap, ensuring alignment with ServiceNow best practices and enterprise goals. Collaborate with stakeholders to identify requirements and deliver solutions that optimize asset and configuration management processes. Evaluate and integrate complementary tools within the broader IT asset and configuration ecosystem. Act as a subject matter expert on ServiceNow capabilities ...