5 of 5 Contract Strategic Planning Jobs in the North West

and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who has worked as an implementation consultant with contact centre software … Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management More ❯

and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who has worked as an implementation consultant with contact centre software … Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategic planning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management More ❯

role based in Chester. Our client is seeking a strong Oracle Product Lead to drive the evolution and delivery of their Oracle-based solutions. This role blends product ownership, strategic planning, and operational execution, with a heavy emphasis on technical depth over pure management. You’ll be responsible for shaping product direction, managing delivery roadmaps, and ensuring our … and evolve the product vision and roadmap for Oracle-based platforms (e.g., Oracle Cloud, EBS, Fusion) while Aligning product strategy with business goals, customer needs, and market trends Translate strategic objectives into actionable product features and technical requirements Work closely with engineering teams to design scalable, secure, and high-performing Oracle solutions as well as lead technical discussions around More ❯

Availability: Immediate Start Required A fast-growing tech business in Manchester city centre is seeking an experienced Interim Finance Director to lead its finance function through a period of strategic change. This is a 6-month fixed term contract , working 3 days per week , ideal for a commercially minded finance leader. The Role Reporting directly to the Managing Director … you will: Lead the UK finance team and oversee a small number of remote international staff Take ownership of financial reporting , cash flow forecasting , budgeting , and 5-year strategic planning Collaborate closely with external advisors including banks, HMRC, and investors Drive change management initiatives to support business transformation Provide oversight of treasury management , with experience in hedging considered More ❯

closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, maintaining Service Catalog Items, configuring the strategic planning and project management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM. For this position, the client More ❯