SQL Applications SupportAnalyst SQL Applications SupportAnalyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications SupportAnalyst to join a specialist … team supporting a range of new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications SupportAnalyst Role and Responsibilities: - Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications SupportAnalyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯
SQL Applications SupportAnalyst SQL Applications SupportAnalyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - One-Year Fixed Term Contract - to £45k + good bens My client has an urgent need for an experienced Applications SupportAnalyst to join a specialist More ❯
Our top telecoms client is looking for an FTTP Technical SupportAnalyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical SupportAnalyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to … in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its … day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve More ❯