2 of 2 Contract User Research Jobs in the North West

pivotal role in transforming how our customers interact with our services. You will: Design Innovative Solutions: Collaborate with cross-functional teams to identify user needs and develop intuitive service concepts. User Research: Engage with customers to gather insights, testing ideas and iterating on designs based on feedback. … blueprints and journey maps that clarify the customer experience. Prototyping: Develop prototypes that bring your concepts to life, ensuring they are both functional and user-friendly. Collaborate: Work closely with stakeholders to align service designs with business objectives and technology capabilities. What We're Looking For: We want ...

Product Manager Location: Manchester About the Role We are looking for a user-centric Product Manager to lead a single, dedicated software development team. Your main goal is to find customer frustrations, use data to design smart solutions, and deliver features that make a real business impact. You will … turn feedback into actionable feature ideas. Data & Testing: Define success metrics and run experiments (A/B testing) to prove your features actually solve user problems. Tech Partnership: Work with the Engineering Manager to navigate trade-offs and build a bridge between technical and business teams. Stakeholder Management: Update ...