1 of 1 DemandTrendContract User-Centered Design (UCD) Jobs in the North West

skilled Service Designer to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4 , you'll be a part of design activities within multidisciplinary teams, using evidence and empathy to improve service experiences. SC clearance sponsorship is available, a good opportunity to step into the security-cleared Public Sector world. … Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public More ❯