2 of 2 Contract BMC Jobs in the North of England

service integration across a multi-supplier environment. In this role, you will define and deliver the architectural roadmap for ITSM tooling-particularly around the BMC Helix ecosystem-while working closely with delivery teams and major third-party suppliers. You'll act as the primary architect within the team, shaping … Work closely with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third-party suppliers Presenting technical designs and influencing ...

Design and monitor health dashboards focused on the "Three Cs": Completeness, Correctness, and Compliance . Discovery & Integration: Manage automated discovery tools (e.g., ServiceNow Discovery, BMC Helix, or Azure/AWS native tools) and integrate 3rd party data sources using Identification and Reconciliation Engines (IRE). Service Mapping: Build … data and drive remediation activities to close gaps. Your Technical Toolkit Platform Expertise: Deep hands-on experience with major ITSM platforms (ServiceNow preferred, but BMC Helix or similar considered). Discovery Tools: Proven track record in configuring automated discovery and service mapping in hybrid-cloud environments. CSDM Knowledge ...